Saturday, September 24, 2005

bad day.good day.

my hair smells of cigarette smoke, i think.
n i might die early due to lung cancer bcos of all da cigarette fumes i breathe in (remember,2nd hand smoke is worst i think den those smokers?i hear frm smwhr 1..)
all thanks to working in Victoria Bar [VB] lah.
was asked by gerald to work at VB today..not da usual Lobby Lounge [LL]

i guess workin @ VB n LL has both its advantages n disadvantages. so it really equals out.
at first when i realised im gonna wrk dere i was kinda worried cos its a bar afterall..n im lyk only 17.was intially quite uncomfortable lahs.but after wrkin fer a while i realised tt its a gd experience since im so suaku abt bars/clubs/alcoholic drinks n stuff..so i really do need da general knowledge.i think in future business muz go ying chou/patronise da customers ma,so i figure tt its lyk part n parcel of business?@ least i potray it to b lah.n its quite educational, in da sense tt now i kno deres a drink called da screwdriver? (haha)

well.as frm my title,2dae is both a gd n bad day..
ok intially it was ALL GOOD:
operations were smooth flowin n stuff.i was satisfied wif da way i wrk n all..
even got a 40bucks fat tip frm a customer who was on free flow til 8pm (where VB's happy hr lasts) =) personally.he ushered me to where he was sitting n piak d notes from his hand to my hand.

i was damn shocked lah.cos my 1st tip personally mah since wrkin..smmore its my 3rd day in VB.but its no biggie since i think VB's staff r used to tips cos uh..patrons r more funlovin/happy dere den in LL?LL customers rarely tip 1..=/ was really grateful to tt cacausian guy who tipped me lah.i was saying thank u n stuffs.he certainly made my day!!! (since later part i screwed up)

ya den i was so suaku but i din kno wad 2 do wif da tip.i kno i can keep it since da patron gave it to me directly.but i dun kno if i shld let da other staff kno since we're all wrkin equally hard.so i kiap da money in my hands lah.bloody hell folded it as small as it cld b. lol..n i went ard wif tt bloody folded money in my hands since da shitty uniform no pockets!!

another plus point is this woman n man (dun think dey're a couple?more lyk frens 2 me) who talked to me durin my 1st/2nd day @ wrk, was here again.da woman asked fer my msn since her daughter studies @ TP industrial design.so i gave it to her.she was friendly n stuff but she looked abit strict.den da man (mr pang) helped me by askin me fer almonds n olives (which i haf 2 take frm LL)..[ he helped me by giving me a chance to go keep da money in my bag (since my bag is @ LL) ], after i told him my dilema..

yep.so i got da tip in my wallet n m a happy lark.
@ least til all da things start goin wrong (how appalling!)

its lyk 2 grps of ppl start to come in @ da same time.n both diff grp sat outside da place whr we r less focused on,since its behind da bar n nt @ da front whr its @ sight n thus we take care of it more..?yah.ok.so dey ordered drinks.but service was slow.we only managed to satisfy 1 grp.da other grp's pissed bcos outta abt 8-9 ppl,we only served 2 ppl their drinks.so da lady went up to da bar counter to complain to carmen.mashita came to save da day n explained cos of da sudden surge of crowd.

it seems tt customers seem 2 come n go at da same time at times.GRR!!

da lady din take in da explanation well. (unreasonable ppl tt she is mah..dey think dey customers thus dey r alwz right.dey think cos dey r payin customers dey shld get SUPERB service.but cant dey b more understanding?din da lady wrk in F&B line b4?perhaps she doesnt kno wads it lyk 2 b in this line.after wrkin in da fucked up F&B business as waitress,im nt shy 2 say tt i've bcome more understandin n will swear to understand if da restaurant im at da service is bad.after all im nt da complain sort..haha.on da other hand,i do understand y some customers r unreasonable ppl.bcos d service charges r killer n its THEIR money which is paying us n so in a way,we do owe em a livin?=x but hey,im juz here fer sm pocket money n 2 b less of a burden 2 my dear dad so go away!oso i believe sm customers wanna feedback so ppl will improve..but tt cusomter,shes really damn ass!her attitude sux!) she said smth lyk she thot come VB it'd b enjoyable,but end up derez sucky service or wadeva.futhermore, she said if wanna serve shld serve,serve table by table.nt lyk piak 2 drinks on tis table n den another 1-3 drinks @ another table..smth lyk tt lah.wadeva.

i had on a tray 3 heinkiens n their glasses.n i sent it 2 lady's table dere but da ladies @ n sm men @ da table r alr da outside da bar.da remaining men frm da grp is gettin ready 2 leave.den deres 2 guys who was still sitting dere with da 2 drinks we served to tt table only.1 said he nt enuf money 2 pay i think.den deres tis bastard backpack guy (nt da 2) said dey shld leave n nt pay (since service 2 em was sucky i guess) so ok.both guys thought it was a gd idea n dey left. U FUCKING ASSES!!GO ROT IN HELL!

den da backpack guy knocked over a tiger deluxe glass n it broke in a million pieces (+drama effect) beer spilled out.my stress factor increased..dey happily left 2 god knows where.YES!U BAD PPL!!go far far away!!

after this dere was tis table waiting V LONG 4 their 2 tiger deluxe.i think its either carmen or me who took order fer em..den i was blur n i gave mashita da impression tt no customers ordered 2 tigers so she put back da 2 tigers into da jugs.its only when da guy 1st came 2 ask me abt da tiger did i noe it was a mixup.den @ last we only serve 1 tiger to tt table.da other tiger fer da lady took a million yrs 2 serve bcos mashita was busy wif other stuffs, lyk makin other drinks n oso billing(suddenly 3 tables wanted bill i think) da table guests took their drinks after payin n left to LL i think.

den dere was tis table who gave his credit card alr.i put it in da bill book..den left it dere fer sm1 more experienced (carmen/mashita) 2 settle.budden later when i came back da bill was gone.da credit card was in da slot dere (LUCKILY NV LOSE 4 CUSTOMER SiA!i think gerald was da 1 who put it dere.cos he came n was appalled by hw messy da place was i think) den mashita saw da card n asked me whose it is.i said i think is frm tt table 1.she said "dun think.." or smth.den i was lyk SHIT manz.so i went 2 ask him if its his card lah.he said yes n i apologised lyk hell.

den dere was new guests arriving..i took their order, wrote it on paper n left it on da table.i think sm1 threw it away..so when gerald reappeared again,he asked me whr was da drinks fer tt table's customer.n i was lyk saying tt i think it was thrown away.so i quickly look 4 paper n wrote a new 1 fer mashita to prepareda drinks.lucky i cld remember da order sia or else muz ask da customers again..gerald witnessed this n asked me to apologise to tt table guests bcos dey too,waited v long.

yah.every1 waited v long.im truly sorry.

n e wae,amongst all da screwups,canny was sitting dere drinkin n lookin @ hw i screwed up.
n i felt so loser lah.haha..i bet she was thinkin "haiyo..SHE CANNOT MAKE IT!" (her fave wrd since my hair n sm other things CMI) admist all "iris' screwup movie"

geez.ya after tt i was asked by gerald 2 go wipe da floor lah (whr da tiger deluxe breakage is).i swept da broken glasses away previously but left da spillage dere bcos gerald ask me go do service.so he asked me 2 return wif cloths which was on da floor @ da bar,2 wipe da floor.i 4got y he was angry when i was takin da cloths frm da floor.but he was lyk TSK i think..i thought he was gonna fling a spanner @ me..so i went 2 wipe da floor.i remembered he gripped my hand quite hard once to ask me move away frm counter i think.bloody scary.

ya n e waez,so i was @ da spillage dere,n @ first i use my leg to wipe lah-i stepped on da cloth n move my leg here n dere so can wipe.budden i was thinkin so mafan so i went dwn on my knees n used my hands 2 wipe.den i was gettin emotional,thinkin hw CHAOTIC it was,hw it kinda is my fault.thinkthinkthink,n plus da band was SINGING SO DAMN LOUD!i was lyk dying inside can.at last buay tahan so i cried lor.

den gerald came n ask me y i wiping lyk tt..he said dunno wad waitresses have dignity no need 2 wipe lyk tt.den i think he saw me crying.@ 1st he went back 2 da counter.den later he went back 2 whr i was n asked me 2 go in da pantry/ gerald's office.he asked me wads wrong(still lookin stern) n he actually thot i cried cos of da broken glass?NO LOR!den i told him i stressed mah den he said blahblahblah(consoling me)..n ask me 2 rest dere til im ready 2 smile again.unfortunately i kept cryin (nt those boohoohoo 1!) those silent sniffing whr-u cant-stop-kind.he gave me a glass of ice water n some tissue paper.aww lah.

den i went back 2 wrk cos i dun wanna slow things down.its lyk we r alr short handed alr lor.den gerald ask me go back 2 pantry 2 rest again cos im still nt well 2 wrk (cryin mah).he was lyk "wad did i tell u?ask u stay in da office right?" blah..den ok i stayed dere longer.baskin in self pity.haha..so ashamed tt i cried in front of every1 lah.so paiseh tt im nt strong.when i thought of hw mad i was 2 cry,it made me cry even more..

den lyk so ass lah.gt sad love songs playin in da background.LMAO.adding salt into da wound.n den i was wishin i cld haf sm1 2 hug!!joke.

ya den i came out..n helped lorh.i dun wan my collegues 2 suffer while i was baskin in self pity n stupid stuffs lyk crying.den canny wanted 2 tok 2 me.she comforted me lah altho da way she held me n da way we looked 2gether when she was beside me, looked more lyk she was scoldin me n i crying hahahaha.

she asked me y she scold me tt time i din cry..(almost lor!) den say dunno wad shld scold me more nxt time (cos nt power enuf i think..eh..pls lorh.NO!!think she say as joke to make me laugh n smile lah) den she sayin she oso stress but she dun cry.she drinks (i not legal age mah so i cry!?)..hmm,haha after she did tt i think she nt tt bad a person n e more.but i alwz wonder if she sent me to VB to wrk tt time cos she din wanna c me in her world n e more?lyk she said?haha.see hw fast perception changes.ppl juz judge on simple/little things 2 fast.includin me.particularly me since im gullable?

oso,altho gerald seem quite "tyrant",wad i remembered abt him was he saying tt he understand im tryin v hard.tt kinda made me feel betta cos tts recognition?or mebbe he juz sayin tt to make me feel betta. if so,it certainly did.lol.i think kokteng said was right.gerald's stressed (cos he gt lotsa things 2 do) tts y he smtimes takes it out on ppl..but he damn sarcastic sia..his way of scoldin is so scary.n thinkin abt wad amelia said abt him throwing a spanner @ her (!) increased my fear factor of himX 10!

but i think deep dwn we're all da same.n thus @ certain times,some tyrant humans can actually b nice.even tt stupid backpack guy who intiated da "lets leave without payin".I FORGIVE U!!but u're a bastard!!

o ya after wrk da keyboard player frm VB was lyk askin y i cry..den he asked whr im from.i said sg den he's lyk ok..den i was lyk askin "why?do i look lyk im from china?haha" den he said no.he said korean!!ahha!i was quite happy 2 hear tt.but is he 4 real?hmm..i dunno sia.ever since i rebond my hair+go into poly ALOT of ppl thot i frm china lah.its gd 2 hear sm diversity.but ultimately i juz wanna b known as a sgrean.

o ya.
happy b'dae 2 my sis.
love her but she has AP.
wow its 4am!

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